Dr. Suseela Balakrishnan
Dr. Suseela Balakrishnan is currently an Education Transformation Consultant who works with Higher Education Institutions in Asia and the Middle East focusing on organizational growth and sustainability, improving productivity and efficiency, and developing targeted solutions for business process improvements. Prior to this, Dr. Suseela served as Deputy Vice Chancellor for Student Journey at Muscat University, Oman, and was responsible for the strategic direction and management of all the stages within the ‘student lifecycle’ that ensure students are placed at the centre of the University services and operations. She provided oversight to relevant departments related to Marketing and Communications, Student Recruitment and Admissions, Academic Registry, and all forms of Student Administrations, Support and Welfare.
Professionally, Dr. Suseela has been part of the education landscape for more than 20 years, having worked in various organizations and worn multiple senior leadership hats. She was the Head of Design, and Monitoring & Evaluation with LeapEd Services Ltd Pte, an organization that is spearheading nationwide education transformation in collaboration with the Malaysian Ministry of Education. Within this role, she was responsible for large scale impact studies, design of education transformation blueprints in line with global education needs as well as the creation and implementation of the company’s Innovation Pipeline. Dr. Suseela also served as Chief Executive and Director of Academic Operations for INTI International College Kuala Lumpur (previously part of US based Laureate Education Group), where she led the start-up initiatives and growth of the organization focusing on the strategic planning, as well as management of overall operations and international partnerships.
A recipient of the prestigious ‘U.K Commonwealth Scholarship and Fellowship’, Dr. Suseela received her doctorate in Education from the University of Leeds in the area of Multiple Intelligences and Instructional Innovation. She is also a qualified Monitoring & Evaluation Specialist with a Pearson SRF ABDI Level 6 Professional Certificate in Human Capital Investment Planning.