This two day workshop is designed to help participants acquire the necessary skills and knowledge for planning, designing and conducting internal quality audits in higher education for the purpose of improvement. The workshop will expose attendees to the principles, methodology and techniques for conducting internal audits. Key topics which will be discussed include:
• Audits and internal QA in HE
• Why use internal audits? benefits and challenges
• Identify areas for audits in HE
• Prepare an audit plan
• Conduct an audit
• Document findings
• Write an audit report
• Ensure follow-up on corrective actions (close the loop)
In addition participants will be able to apply auditing techniques and practice many of the concepts explained through the use of role playing.
Directors, manager and staff working in Quality Assurance and Effectiveness as well as head of departments involved with using quality audit as part of their continuous improvement tools.