The impact of Al chatbots on higher education has been both immediate and contentious. While some advocate for their potential benefits, many universities and academics have expressed concerns regarding academic integrity, data privacy, the quality of learning, and the ethical implications of using Al in educational settings. This four-hour webinar aims to introduce participants to how higher education is being transformed by Al, specifically Al chatbots, and to explore the opportunities and challenges they present.

The session will cover how Al chatbots are reshaping higher education, providing real-world examples of successful implementations. It will explore potential benefits such as improved student engagement, support for teachingand learning, curriculum development, research, and streamlined administrative processes. The webinar will also address the challenge associated with the used of these tools including academic integrity, data privacy, the quality of Al-generated content, and the ethical implications of Al usage, and suggest strategies for mitigating them.

Participants will also receive guidance on leveraging Al chatbots to improve educational outcomes through effective prompt development. The webinar will conclude by presenting an overview of current policies and governance frameworks and offer insights into future trends and potential advancements in Al chatbot technology.