Dr. Narimane Hadj Hamou

Dear Visitors

On behalf of the Center for Learning Innovations and Customized Knowledge Solutions (CLICKS) board members, associates, experts and staff, I welcome you to our website and would like to invite you to find out more about our Center and its various offerings by browsing the various sections of our website. We also encourage any type of feedback, additional input or comments you may provide us to continuously improve our services.

CLICKS was established in 2012 with the primary purpose of supporting the healthy growth and development of the Higher Education sector in the Arab region by developing relevant and innovative solutions, providing institutional assistance and support in a wide range of areas, encouraging knowledge transfer, constantly injecting new thinking for institutional development and for the provision of excellence in higher education and most importantly by supporting both institutional and individual capability building.

Via its international network of experts, smart partnerships and meaningful strategic alliances, CLICKS works with prominent, world class and highly reputable institutions and experts that bring the required global expertise and ‘know- how’ along with an excellent understanding of the local context of the higher education sector in Arab countries.

CLICKS expertise lays in the areas of leadership development and governance, where it works closely with institutions’ executive teams to support leadership development initiatives, develop or review governance frameworks and systems and establish mechanisms to ensure that a sound and participatory process for institutional decision making that promotes accountability, efficiency and effectiveness is in place. Always working with the leadership teams of Higher Education Institutions (HEIs) along with other internal and external stakeholders, CLICKS supports strategy development and implementation related activities including facilitating new cycles of strategic planning, undertaking benchmarks, market research and studies on behalf of the institutions, conducting external assessment of institutional performances against their own targets among other activities.

CLICKS also specializes in supporting HEIs in their quest for quality and excellence by not just offering capacity building opportunities but by also working with the institution on developing an internal quality culture, building and implementing internal quality systems that ensure that the institution meets various national and international accreditation standards and by conducting external audits/ assessments when and as needed.

In addition, one of the core areas of expertise of the Center is in learning and teaching, where CLICKS promotes the ongoing development and enhancement of innovative teaching and learning through helping institutions in defining Teaching and Learning strategies, frameworks and policies that are student- centric, technology enabled and outcome-based. In addition the center supports faculty and staff skills’ development, and assists with setting up centers of excellence for teaching and learning and with the transfer of ‘know-how’ and best practices. CLICKS further specializes in technology integration (i.e. implementing the flip class room, blended learning or full fledge learning) in Higher Education through the provision of sound leadership and pedagogical advises and strategies.

Finally, one of the most recent areas of focus areas of the Center has been in supporting institutions with developing internal research capabilities.

CLICKS offers a rich portfolio of diverse but interrelated services. In each of the above areas CLICKS offer a wide range of services that vary from strategy and framework development to offering training and building capacity. We invite you to read through our portfolio of consultancy activities to know more about how we can work with your institution. We are pleased to work today with over 40 higher education institutions cutting across 11 countries and we look forward to further expanding our outreach.

In addition and in line with our vision and mission, CLICKS strive to support the establishment of dynamic and interactive networks and platforms that promote the ongoing dialogue between various HE stakeholders; to that extent CLICKS organizes the MENA Higher Education Leadership Forum ( as an exclusive event catered towards decision makers and leaders of Institutions of higher Learning from within the MENA region and beyond and has supported the launch of the MENA Association of University Presidents in 2013 as an independent, non-political, non- for profit, professional and academic regional association of chief executive officers from Higher Education Institutions within the Middle East and Northern African region. CLICKS also continues to engage in organizing various seminars, round tables, roadshows, etc.

We are committed to work in partnership with Universities and Colleges from across the region and beyond and make every effort to support them in creating an and sustaining an environment where innovation and excellence are achieved at the highest level.

Dr. Narimane Hadj Hamou
Founder and CEO