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In the dynamic and complex landscape of higher education, having a robust strategic framework is essential for institutions to achieve their ambitions and sustain long-term success. This framework encompasses defining the institution’s purpose, vision, mission, values, and strategic goals. It aligns key areas of focus with institutional resources and community needs, ensuring that all efforts are cohesive and directed toward common objectives.
A well-crafted strategic plan serves as a foundational document that articulates an institution’s mission, vision, and guiding principles. It outlines how the institution will address various challenges and opportunities, leveraging its strengths and resources. This plan is operationalized through detailed annual plans at the school, department, and unit levels, which are tactical in nature and regularly monitored to measure progress against high-level performance indicators.
In addition to strategic planning, higher education institutions must navigate a myriad of challenges, including organizational scale and diversity, maintaining academic freedom, and developing a culture of performance management. Effective strategies are critical in simplifying these complexities and ensuring that all institutional activities are aligned with overarching strategic goals.
CLICKS offers extensive expertise in helping higher education institutions develop and refine these strategic frameworks. Our services include full-cycle strategic planning, risk management, performance evaluation, and capacity building.
By working in partnership with HEIs , we help shape new academic entities and expand the capabilities of existing ones, ensuring they are well-positioned to meet the challenges of a rapidly evolving educational environment.
CLICKS offers a variety of training programs, available as public or in-house sessions, and delivered either online or in-person. These programs are designed to build capacity in areas such as strategy formulation, implementation, and evaluation, as well as risk management, business process improvement, benchmarking, and related fields. All our programs are sector-specific, targeting leaders and managers in the higher education sector.
Our diverse range of programs is delivered by highly experienced experts with proven track records. These hands-on training sessions are tailored to equip participants with the essential skills and knowledge needed to effectively lead and manage strategic initiatives within their institutions.
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At CLICKS, we provide a wide range of services designed to enhance the strategic and operational capacities of higher education institutions. Our expertise encompasses strategic planning, risk management, and performance management, helping institutions develop and implement effective strategies that align with their mission and goals. We work closely with institutions to ensure that their strategic initiatives are well-integrated, sustainable, and responsive to the dynamic challenges of the higher education landscape. Our services support institutions in achieving excellence in areas such as teaching excellence, research, internationalization, community engagement, and beyond, positioning them for long-term success.
Strategic Planning and Performance Management
CLICKS supports higher education institutions throughout the entire strategic planning cycle, working closely with various stakeholders to define their strategy and develop comprehensive strategic plans. We employ a comprehensive range of methodologies to create actionable strategies that align with institutional goals. These methodologies include Balanced Scorecard, Objectives and Key Results (OKR), SWOT Analysis, Scenario Planning, PESTEL Analysis (Political, Economic, Social, Technological, Environmental, Legal), Porter’s Five Forces Analysis, Gap Analysis, Benchmarking, Critical Success Factors (CSFs), and the Delphi Method.
Our approach emphasizes deep stakeholder engagement and a thorough understanding of the unique context and particularities of each institution. We invest time in immersing ourselves in the institution’s environment to ensure our strategies are tailored and fit for purpose. This comprehensive process includes reviewing documents, conducting in-depth studies, facilitating retreats, and hosting workshops, where we actively involve both internal and external stakeholders in the development process. This engagement ensures that the strategic plans we develop are not only relevant and effective but also widely supported and embraced by the institution’s community..
This consultative approach ensures that stakeholders not only provide input but are also integral to the creation and refinement of the strategic plan. The collaborative process fosters a sense of ownership and ensures that the strategic plan reflects the diverse needs and aspirations of the institution’s community.
We assist institutions in clearly articulating their mission, vision, values, and strategic goals. Our services include developing mechanisms to align strategic plans with available resources and institutional capabilities, as well as implementing frameworks for regular assessment of institutional performance against Key Performance Indicators (KPIs). This continuous feedback loop enables institutions to adjust strategies as needed, ensuring sustained alignment with their objectives and adaptive growth in a dynamic educational environment.
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