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Student support and academic advising contribute directly to the quality of the learning experience, to the academic and personal success of students and to the overall student satisfaction with their learning journey.
Numerous studies indicate that some of the most critical factors contributing to student retention and success beyond the quality of teaching and learning is the quality and the responsiveness of the student support systems within higher education institutions. The pandemic has further amplified the importance of the role of such divisions and units.
The work of student affairs is grounded in a belief that is must be holistic, intersectional, collaborative practices to support and develop students. Similarly, academic advising plays a pivotal role in student success and in helping students shaped their personal, career and academic goals.
CLICKS over the years have been working with HEIs in promoting and supporting the planning and delivery of holistic student centric services and programs as well as institutionalizing and re-considering the role of academic advising and shifting it from a service primarily concerned with course selection, registration and scheduling to more meaningful learning experience that contributes to student development. It has provided over the years both professional development opportunities for those working in student affairs and academic advising as well as consulting and mentoring services to those institutions wanting to re-think its overall student life cycle and find means through which it can positively impact on the student journey and student success.
CLICKS has been actively collaborating with higher education institutions to enhance the knowledge, skills, and competencies of professionals working in student affairs and serving as academic advisors. To this end, we have designed various programs focused on developing ‘fit-for-purpose’ student services and academic advising programs that significantly contribute to student success. Our offerings include training programs on planning and implementing effective student affairs, creating inclusive learning environments, addressing student health and well-being post-pandemic, fostering civic engagement, and academic advising at both the system and advisor levels.
These practical, hands-on training programs range from half-day webinars to 2-3 day face-to-face workshops, tailored to meet the specific needs of those working in student affairs and academic advising. The programs are flexible in delivery, available entirely online, in-person, or through a hybrid approach combining both methods.
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