Vision, Mission, Values & Goals

Empowering Excellence in Higher Education

Higher education institutions today face a complex landscape marked by economic pressures, rapid technological advancements, increased accountability, and evolving stakeholder expectations. Globalization, rankings, and the demands of both local and international accreditation have heightened competition, pushing institutions to innovate and differentiate themselves. In response to these challenges, the Center for Learning Innovations and Customized Knowledge Solutions (CLICKS) was established in 2012 to support institutions in navigating this dynamic environment. With a deep understanding of the sector’s challenges and opportunities, we empower institutions and educators to build internal capabilities that deliver high-quality education and create lasting impact.

CLICKS equips higher education institutions with the skills, tools, and strategies needed to thrive. We empower sector leaders and educators through tailored training, capacity building, consultancy, mentorship, and coaching. Our expertise spans six key areas: Leadership Development and Governance, Strategy Development, Quality Assurance and Accreditation, Innovative Learning and Teaching (including technology integration), Research in Higher Education, and Student Support and Academic Advising. 

We are also committed to establishing platforms and networks that promote ongoing dialogue within and across the sector, sharing expertise and best practices, and fostering mutual support. This includes organizing the MENA Higher Education Leadership Forum, launched in 2013, and the MENA Association of Universities Presidents, a non-profit network of university presidents in the region, established with the support of the Arab Association of Universities. Additionally, we have launched the Zairi International Awards for Excellence in Higher Education in 2021, the Arab Consortium for Teaching and Learning Centers in 2024, and other initiatives such as the Voice of Higher Education Group and the “In-conversation with CLICKS” virtual panel series, among others.

Vision

“To become the trusted partner in shaping the future of Higher Education for the MENA region and beyond”

Mission

“To provide innovative and customized knowledge solutions that build institutions’ internal capabilities and facilitate their transformation to achieve sustainable results in their journey towards academic excellence”

Our Strategic Goals (2024-2027)

Our strategic goals for the coming period focus on enhancing market relevance, integrating client feedback, building strategic partnerships, and ensuring financial sustainability