Workshop Overview

In an increasingly interconnected, AI-augmented, and rapidly transforming global landscape, higher education institutions—particularly in the MENA region—are striving to craft a distinctive niche and enhance their competitive advantage. This challenge is compounded by uncertainties in the global economy, declining public funding, escalating operational costs, shifting learner demographics, pressures to integrate AI and digital transformation, and growing calls for evidence-based accountability and quality assurance.

While institutional responses differ, there is no doubt that proactive, data-informed, and innovation-driven measures must be adopted. One of the most strategic tools to guide transformation and strengthen institutional resilience is benchmarking.

Benchmarking enables universities to systematically assess, identify, and adapt best practices—internally or across the global education and corporate sectors—to enhance performance and support a culture of continuous improvement.

It is not about cloning the success of others or creating simplistic rankings. Nor is it about surveillance or short-term data fixes. Benchmarking, when done right, becomes a driver of strategic agility, creativity, and purposeful alignment, whether in curriculum design, student success, digitalization strategies, internal QA systems, or international partnerships.

This two-day interactive workshop will take participants beyond metrics, offering a holistic understanding of benchmarking processes, tools, and trends. It will emphasize how benchmarking can serve as a lever for innovation, transformation, and strategic alignment. Practical exercises, case studies, and gamified simulations will support the learning process and allow participants to apply techniques in real time.

Workshop Outcomes

By the end of the workshop, participants will be able to:

Apply the structured steps involved in benchmarking for best practices in
higher education

Identify success factors in benchmarking for excellence and share common pitfalls—and how to avoid them

Understand requirements for data collection, analysis, and evidence-based reporting in benchmarking projects

Use tools for benchmarking gap analysis and develop strategic, actionable plans for institutional improvement

Integrate benchmarking with broader institutional processes such as strategic planning, AI-readiness audits, digital transformation, and quality assurance cycles

Workshop Structure

DAY 1

Session 1

Rethinking Benchmarking – Beyond the Metrics

Session 2

The Benchmarking Process

Session 3

Partner Selection

DAY 4

Session 4

Conducting Gap Analysis

Session 5

Interpreting & Communicating Results

Session 6

Closing the Loop

Target Audience

This workshop is designed for:

Facilitators

Dr. Narimane Hadj-Hamou
Founder and CEO, CLICKS, UAE
Mr. Mokthar Benhadria
Executive Director of Knowledge Solutions, CLICKS

Date : 13th & 14th January, 2027
Time :
11:00 AM – 15:00 PM UAE Time

Early Bird fee: 190 AED 
(Prior to 10th December, 2026)

Workshop Fee : 220 AED

Venue: Online Via
Duration:

2 Days

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